Your community pharmacy is also available and can provide advice and treatment for a wide range of conditions including indigestion, diarrhoea or constipation, aches and pains, emergency medication and the morning after pill. During normal working hours always contact your own GP for urgent advice and treatment.
The service cannot arrange appointments at your GP. When your GP is closed and you cannot wait until they are open, you should phone for out-of-hours advice.
This service will provide you with urgent care and assessment for a range of concerns including cuts, and burns, suspected broken bones, sprains and other injuries and illnesses. This might include a suspected heart attack or stroke, severe breathing difficulties, severe bleeding or severe injury. During our busy times, when there's lots of people calling us, it might take a little longer for us to answer your call. Home Our services When to phone When to phone 1.
This is how we think emergency care should always be accessed, but it is really important that this becomes the norm now we are living with COVID To prevent this, the NHS wants to support as many people as possible to be seen quickly by other services that may be more appropriate for the needs of certain patients.
If you have a health issue that is not an emergency please contact your GP, call NHS for advice or visit Examples of non-emergencies would be earache or knee pain. No-one experiencing a medical emergency will ever be turned away — you will always be treated urgently if your condition is severe or potentially life-threatening.
If your condition is not life threatening or could be treated more appropriately or quickly elsewhere you may be asked to call from the hospital. You could be directed to a more appropriate service or one that can see you sooner. You may also be able to wait at home and avoid a long wait in a busy Emergency Department.
NHS services are managed slightly differently in each region, but most are run by ambulance services. You will speak to trained professionals who will either be or have direct access to healthcare clinicians, and who will be able to expertly assess the urgency of your condition or illness.
NHS can often provide health advice over the phone, or book you an appointment at an alternative service that is available. This will save you time. Back to the t op of the page. This varies by location, but one aim of the call-first approach is to ensure it happens more. You can also use NHS online. If you have an emergency, you should call or go straight to your Emergency Department. If you do not have the means to contact , go to your ED and they will have facilities for you to do this.
You can also contact your GP. However, it will depend on the circumstances and the urgency of your medical need. Depending on your condition, you may be asked to call NHS on arrival. Accessible Information Standard. New Patients. Out of Hours. Clinical Staff. Our Services. Health Promotions Clinic. Long Term Conditions. What is NHS ?
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